Description

The NICVIEW Camera System by Natus is an innovative solution designed specifically for Neonatal Intensive Care Units (NICUs). This web-based camera system provides secure, real-time video streaming, allowing parents and families to maintain a visual connection with their infants when physical visits are challenging.

Key Features

• Real-Time Streaming: Available 24/7, the system offers continuous live video access, enhancing parent-infant bonding and reducing anxiety. Streaming is paused only during medical procedures or when the infant is relocated.

• Secure Access: Each family receives unique, password-protected login credentials. With up to 256-bit SSL encryption, the system ensures that video streams remain private and confidential. Access is granted exclusively to the assigned infant, with parental consent required.

• Device Compatibility: The system is accessible from any internet-enabled device, including laptops, tablets, and smartphones. It requires no specialized software and is compatible with all major browsers and firewalls. A dedicated app is also available for Android and iOS devices.

Camera Design

• Compact and Adjustable: The camera features a small, clean design and is mounted on an adjustable arm above or beside the infant’s bed. NICU staff can easily reposition and control the camera as needed.

• Low-Light Performance: Provides clear video quality at all times without recording or storing footage. The system does not include audio streaming, ensuring focus remains solely on visual monitoring.

Integration and Support

• Seamless Integration: The system integrates effortlessly into existing NICU workflows without requiring a hospital server. It supports staff with Active Directory integration for secure access control, allowing medical personnel to manage activation and viewing times.

• Customer Support: Natus offers 24/7 customer and technical support for both families and clinical staff, ensuring smooth operation and addressing any concerns promptly.

Benefits

The NICVIEW Camera System fosters emotional connections, supports family engagement, and enhances the overall NICU experience for parents and staff alike. By providing a reliable and secure means of remote viewing, it helps maintain continuity of care and strengthens the bond between parents and their hospitalized infants.

Geographic Availability

Currently, the system is available in the USA, Canada, and Australia, offering a valuable resource for families across these regions. While the system does not record audio or video, and may be offline during certain medical activities, its benefits in supporting family connections are widely recognized.