Description

The NICVIEW CAMERA SYSTEM, including the NICVIEW 2 model, is a specialized high-definition camera solution tailored for Neonatal Intensive Care Units (NICUs) and Pediatric Units. This innovative system allows families to maintain a visual connection with their hospitalized infants through secure, real-time video streaming, accessible from any internet-enabled device. By offering continuous access, it aims to enhance family bonding and alleviate parental anxiety during hospital stays.

Key Features

• Remote Access: The system provides a seamless viewing experience via a web-based platform or app, compatible with Android, iOS, laptops, tablets, and desktops. It requires no additional software, ensuring ease of use across various devices and browsers.

• Security and Privacy: Each camera is linked to unique user credentials, ensuring that only authorized individuals can access the live feed. The system employs robust encryption methods, including up to 256-bit SSL authentication, to safeguard privacy. Features such as consent management and 'Privacy Mode' offer additional control, allowing staff to manage streaming during sensitive times.

• Discreet Design: The camera's compact and unobtrusive design includes an adjustable mounting arm, enabling flexible installation on different supports like IV poles or wall mounts. Positioned at the infant’s bedside, it integrates smoothly into the NICU environment without disrupting care routines.

System Operation

The NICVIEW CAMERA SYSTEM focuses solely on live streaming, with no audio or video recording. It is designed for reliable performance, capable of operating continuously for at least seven days without needing a reset. The system allows for temporary deactivation during medical procedures, ensuring that privacy and care priorities are maintained.

User Management

For hospital staff, the system supports Active Directory integration, facilitating secure access management through existing network credentials. Administrative tools provide comprehensive control over user management, camera assignments, and privacy settings, along with multilingual support and usage reporting.

Family Engagement

The platform encourages family involvement by allowing parents to share access with selected relatives and friends. Additional features, such as family notes, enhance the virtual visitation experience, fostering a sense of connection and participation in the infant’s care journey.

Benefits

By bridging the physical gap between families and their infants, the NICVIEW CAMERA SYSTEM offers reassurance and emotional support. It strengthens trust in clinical care and serves as a valuable tool for pediatricians in providing virtual bedside interactions. The system is recognized for its role in promoting continuity of care and enriching family engagement during critical early life stages.

Support

Comprehensive customer and technical support is available around the clock, ensuring that both families and clinical staff can rely on assistance whenever needed. This support network underscores the system’s commitment to delivering a dependable and compassionate service.